How can I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment through the carrier’s website.
Do you accept returns or exchanges?
Due to the nature of our products, most sales are final. However, if there is a defect with your item or if you received the wrong product, please contact us within 7 days of receiving your order, and we will work to resolve the issue.
How can I contact you?
If you have any questions, concerns, or feedback, please feel free to reach out to us via email or Instagram (@southside_dreams). We're here to help and respond as quickly as possible.
Can I change or cancel my order after it’s placed?
We strive to process orders quickly, so we may not be able to make changes once your order is placed. However, if there’s an issue or mistake with your order, please reach out to us as soon as possible via Instagram @southside_dreams, and we’ll do our best to assist you.
How do I know if my order has been successfully placed?
Once your order is complete, you will receive a confirmation email with your order details. If you don’t see it, please check your spam folder or contact us for assistance.